Privacy Policy

Returns
Eligible items may be returned for Store Credit only. Our policy lasts 30 days. If 30 days have gone by since the arrival of your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a note to be included in the return package referencing your full name, e-mail used to purchase, and order number.

Please do not send your purchase back to the manufacturer.

Contact us for knowledge on where to send it.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. All eligible returns will be offered store credit only.

Store Credit (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your store credit.
If you are approved, then your store credit will be processed.

Replacements (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at inquirynextmedia@gmail.com

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping a package over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Order Cancellations

Orders can be cancelled within the first 12 hours in exchange for store credit only. Contact us for more details at inquirynextmedia@gmail.com